Project- / Process Manager High Tech

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In brief

The Project / Process Manager is responsible for leading and delivering complex projects and process improvement initiatives from inception to completion. This role acts as the key link between business, IT, and external stakeholders, ensuring alignment of objectives, requirements, and deliverables. The successful candidate combines strong project management expertise with data-driven decision-making and a solid understanding of IT systems, networks, and integrations. They proactively manage risks, drive stakeholder engagement, facilitate decision-making, and ensure the successful execution of projects within complex, multi-stakeholder environments. Strong communication, analytical thinking, and the ability to translate business needs into practical solutions are essential for success in this role.

This is what you like to do

The Project / Process Manager is responsible for leading and delivering complex projects and process improvement initiatives within a program environment. This role combines strong project management expertise, stakeholder engagement capabilities, and a solid understanding of data, systems, and IT environments. Acting as the key liaison between business and technical teams, the Project / Process Manager ensures that strategic objectives are translated into practical solutions and delivered successfully, on time, and within scope.

Project Delivery & Ownership

• Take full ownership of assignments and projects throughout the entire lifecycle.
• Independently define project scope, objectives, approach, timelines, and deliverables.
• Lead execution and ensure successful delivery with minimal supervision.
• Identify, assess, and manage risks, dependencies, and mitigation plans.

Stakeholder Management

• Serve as the primary point of contact between business stakeholders, IT teams, and external partners.
• Translate business requirements into clear, actionable solutions and deliverables.
• Build alignment among stakeholders with diverse priorities and interests.
• Facilitate workshops, decision-making sessions, and project governance meetings.

Data & Analytics

• Utilize data analysis to support decision-making, identify trends, and provide actionable recommendations.
• Work with data models, reporting tools, dashboards, and performance metrics.
• Ensure data quality, consistency, and usability across projects and initiatives.
• Apply an understanding of IT, network, and system integration environments to support project objectives.

Systems & Network Understanding

• Understand the interaction between systems, platforms, applications, and network components.
• Evaluate the impact of proposed changes on infrastructure, integrations, and data flows.
• Collaborate closely with architects, engineers, analysts, and other technical specialists.

• Strong stakeholder management and influencing skills, including experience working with senior-level stakeholders.
• Excellent communication skills, with the ability to translate complex technical concepts into business-friendly language and vice versa.
• Independent, proactive, and highly organized approach to work.
• Strong analytical and problem-solving capabilities with a high sense of ownership and accountability.
• Ability to navigate complex environments and manage multiple priorities effectively.

This is where you recognize yourself

• 5–10 years of experience in project management, consulting, program delivery, or related roles.
• Proven experience in data-driven initiatives, including analytics, reporting, and data transformation projects.
• Exposure to IT infrastructure, networking, system integration, or digital transformation environments.
• Demonstrated success in managing projects within complex, multi-stakeholder organizations.

Wie zijn wij?

What do we offer?

• 13th month: an extra month's pay every year 
• 29 vacation days: with the freedom to add or sell days
• Pension plan: an arrangement for your old age
• Lease car: or an allowance for your own car
• Expense allowance: a net contribution to work-related costs
• Training courses: keep your knowledge up to date at our ICT Academy
• Book budget: buy a book or hardware or software for yourself

If you are interested in this vacancy, please contact Linda van Leeuwen - Strauss via linda.strauss@ict.nl.