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About the position of Field Service Engineer/ Trainer at Chroma ATE Europe
Due to increased work within the Technical Department, we are looking for a Field Service Engineer/ Trainer who provides technical product training for customers on location. In addition, you are responsible for giving product demonstrations at our location to new and existing customers. You are also responsible for providing technical support. You know, like no other, how to translate complex technical issues into usable and understandable information for the customer.
You are the first point of contact when our (international) customer has a question or problem with regard to their purchased product. During and after this conversation, you analyze the technical problems carefully to find out what actions, if any, need to be taken. You identify the problem and consult with various departments and then discuss with the customer what solution can be offered.
Electronics, energy or measurement and control technology have no secrets for you and from your passion for our products, you are able to transfer this knowledge like no other. You are also able to see and seize commercial opportunities on location at the customer. You will stay informed of the most recent developments in the technology of the innovative products of Chroma ATE Europe. Our customers are in the EMEA-region therefore you will regularly board the plane to provide the necessary training and support for a new system. Within this dynamic position, you have a lot of freedom and initiative is highly appreciated. You work closely with colleagues from the Technical and Sales departments.
You are a Field Service Engineer/ Trainer with:
- relevant training at a minimum MBO level (for example Mechatronics or Electrical Engineering and technical experience;
- sufficient work experience to be able to set out independently
- experience in providing technical training;
- analytical and solution-oriented
- good communication and didactic skills in English (word and writing);
- commercial skills (see opportunities with customers);
- proactieve and service-oriented
- the correct documents to work in the Netherlands and live in the Netherlands already.
Are you excited for this position? Send your application letter and resume to email@example.com and we will contact you as soon as possible!
If you know someone who might be interested in this challenge, please inform him or her of this vacancy!
By responding to the vacancy you agree with the processing of your application letter and resume by -Chroma ATE Europe.
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